Booking-path repair
We fix med spabooking pages.
On 1 in 4 of the med spa sites we walked in the Carolinas, the path from finding the practice to booking an appointment stopped short — and nothing about those sites looked wrong.
Thirty minutes. I'll show you what I found on your site, and you keep the written report either way.
From $750
flat quote, paid on completion
5 days
about five business days, start to verified
Design stays
we repair the wiring underneath it
No switch
your booking system and calendar stay
What is a booking path?
A booking path is every route a patient can take from landing on your website to a confirmed appointment: the button in the menu, the buttons down the homepage, the links on every service page, the tap-to-call number in the footer, and the calendar they all lead to. If any link in that chain is broken, the path is broken — however good the site around it looks.
A patient who hits the break doesn’t tell you about it. She closes the tab and books with the practice whose site worked, which is why a broken path costs bookings for months before anyone notices.
Why med spa websites lose bookings.
Not because they look bad. The sites we walked were mostly handsome — and on 1 in 4 of them, the booking path stopped anyway. The failures repeat:
A calendar behind a login. First-time patients are asked to create an account before they can see a single open time — and at eleven at night on a phone, they don’t.
Links that outlived a redesign. Buttons still wired to a scheduler that was replaced years ago — sometimes to another practice’s.
A tap-to-call link that dials the wrong number. On a phone the printed number is decoration; the link is what dials.
Two booking systems running at once, so some appointments land in a calendar nobody reads.
None of this shows on the page. The design is finished; the wiring under it is what fails, which is why the owners didn’t know.
That 1 in 4 is 36 of the 140 sites the walk reached —how the audit works, and what it does not measure.
What the $750 repair includes.
The audit first, free.
We walk every place a patient can try to book — the menu, the homepage, the service pages, the footer, tap-to-call links, forms, and the calendar itself — on a phone and on a desktop, and write up what we find with screenshots. You keep the written report either way.
Every defect in the report repaired.
Broken buttons, dead links, misdialing phone links, duplicate calendars — whatever the report names, on the pages it names, for one flat quote agreed before work starts.
Verified working on your live site.
Each repair is clicked through on real phones before we call it done. If the defects in your report are not repaired and verified working, you owe nothing.
About five business days, design untouched.
Your layout, photography and copy stay exactly as they are, and so does your booking system — Boulevard, Zenoti, Mindbody, Vagaro, Aesthetic Record, whatever you run stays where it is.
$750 flat, agreed before we start.
- Starting price
- $750
- Payment
- flat, paid on completion
- Timeline
- about five business days
- Your design
- stays exactly as it is
If the audit finds nothing broken, there’s nothing to fix and nothing to pay. If it finds something, the quote is the price.
Thirty minutes. I'll show you what I found on your site, and you keep the written report either way.
A fix, or Never Miss Another Patient?
The $750 repair gets your booking page working — one time, done in five days. Never Miss Another Patient keeps every patient inquiry from slipping after that: missed calls texted back, follow-ups sent, no-shows rebooked. Most practices start with the fix and add the plan once they see what was leaking.
What the plan runs every day, and what it costs —Never Miss Another Patient
Every plan, every price, side by side —compare them on one page
About the fix specifically.
Will the fix change how my site looks?
Do you need access to my website?
What if the problem is my booking system, not my site?
Will my site go down while you fix it?
What if you don’t find anything broken?
Find out what’s broken. Free.
We’ll walk your website and send you the written report. If a fix isn’t what you need, we’ll say so.
Thirty minutes. I'll show you what I found on your site, and you keep the written report either way.